CLYP SMS - Acquisition User Flow

Guest texts keyword to short code

Fishbowl replies with a default opt-in message

Fishbowl replies with a default WELCOME message notifying guest that they have joined messaging list

Replies "Y"

Replies "HELP"

Replies with any message other than " Y, HELP or STOP

Fishbowl replies with a default HELP message  notifying guest of the reply options; Y, HELP or STOP

Company replies with a default WE DON'T UNDERSTAND message notifying guest of the reply options; Y, HELP or STOP

Replies "STOP"

Fishbowl replies with a default STOP message notifying guest that they will no longer receive messages

Fishbowl replies with a default message notifying guest that they are an existing member of messaging list

Guest begins to receive broadcast messages

Guest continues to receive broadcast messages